Payment Method

1. Accepted Payment Methods

At CozyTwig, we make checkout simple, secure, and flexible. You can complete your purchase using any of the following methods within the United States:

a. PayPal

  • Pay directly with your PayPal account balance or linked bank account.

  • Selecting PayPal at checkout will redirect you to the PayPal site to finalize your payment securely.

b. Debit or Credit Card

  • We accept Visa, MasterCard, American Express, and Discover.

  • Payments are safely processed by PayPal. No PayPal account is required—simply select “Debit or Credit Card” at checkout and enter your card details.

2. Payment Security

  • SSL Encryption: Every payment is processed through industry-standard encryption to protect your sensitive data.

  • Fraud Protection: All transactions are screened to detect and prevent unauthorized activity.

  • No Hidden Fees: The price you see at checkout is the final amount you’ll pay—no extra processing charges.

3. Currency

All transactions are processed in U.S. Dollars (USD).

4. Order Confirmation

  • Once your payment is approved, you’ll receive a confirmation email.

  • If you don’t see the email within 15 minutes, please check your spam/junk folder or reach out to us for help.

5. Payment Issues

If your payment doesn’t go through, please:

  • Verify your card details and billing address.

  • Check your PayPal account (if used).

  • Try again or contact our customer support team for quick assistance.

6. Contact Information

If you need help with payments or have any questions about accepted methods, please contact us:

  • Email: support@cozytwig.com
  • Phone: +1 631-925-4142
  • Support Hours:
    • Monday–Saturday 8:30 AM–7:00 PM
    • Sunday 10:00 AM–2:30 PM

CozyTwig – Memorable Gifts and Decor, Made Just for You.